HI! I switched my entire system from Iris by lowes at the beginning of the year after Iris shut down… I have over 140 devices connected to my smartthings hub and mostly have no issues…have the occasional device fall off line but i seem to have a perpetual issue with the iris garage door opener staying connected to the hub (I have version 3). Obviously, the device is connected to the opener in the garage and…I do have other smart devices that lead out to that area and some in the garage that work just fine and never have an issue with so I cant figure out why I cannot keep the garage door opener connected to the hub.
Any ideas or suggestions on what anyone has done to keep their device connected would be a great help! It gets frustrating to keep having to go out and climb a ladder to get to the buttons to resinstall the device every couple of weeks…so i have left it off line for a while now but would like to get it fixed…and the garage is a mess and it is difficult to keep getting a ladder there to keep reinstalling! Project after christmas is to clean out garage from a major flooring job we had done int he whole house.