My wife and I use the smartThings app on our iPhones as a presence sensor. My wife has just purchased a new handset and I was hoping by logging into the SmartThings app on the new handset it would immediately take over as the presence sensor for her.
Sadly her presence is now stuck and the system thinks she is at home even when the handset is moved.
Two questions - first how do I find fix it, ideally short of deleting the presence device and recreating.
Secondly can anyone advise on the right way I do his migration as I’m due an upgrade soon.
Thanks in advance.