iOS Widget Actions Fail Occasionally


If my phone is locked for an extended period of time, the SmartThings actions in the widget won’t work. Instead they blink red, an indication of the failure. I don’t have this issue with the SmartRules app for iOS. Any ideas?

(Keith Croshaw) #2

Mine failed this morning. I’ve heard passcode lock stops the commands from executing.

(Dome) #3

I was curious about this myself. Mine almost always fail with a locked phone but my wife has no problems even when locked. Both running up to date iOS with up to date ST app.

(Keith Croshaw) #4

Does she have passcode enabled? I’ve heard that stops data execution after an unknown amount of time if locked.

(Dome) #5

We both do. Hers don’t seem to ever fail but mine do almost immediately.

(Keith Croshaw) #6

Mine failed once this morning and then worked immediately… I don’t know really…