iOS Widget Actions Fail Occasionally


#1

If my phone is locked for an extended period of time, the SmartThings actions in the widget won’t work. Instead they blink red, an indication of the failure. I don’t have this issue with the SmartRules app for iOS. Any ideas?


(Keith Croshaw) #2

Mine failed this morning. I’ve heard passcode lock stops the commands from executing.


(Dome) #3

I was curious about this myself. Mine almost always fail with a locked phone but my wife has no problems even when locked. Both running up to date iOS with up to date ST app.


(Keith Croshaw) #4

Does she have passcode enabled? I’ve heard that stops data execution after an unknown amount of time if locked.


(Dome) #5

We both do. Hers don’t seem to ever fail but mine do almost immediately.


(Keith Croshaw) #6

Mine failed once this morning and then worked immediately… I don’t know really…