iOS update left doors/locks arrival/departure app/actions inoperable


(Chris LeBlanc) #1

I’m not entirely certain if this is the right forum category for this as there isn’t a general support category or SmartApp category not for developers.

After updated the iOS app yesterday the Doors and Locks dashboard item doesn’t seem to operate beyond just showing the “Locked” status (support@ mentions it’s a known issue). In addition, none of the “actions” (or their secretly hidden corresponding apps) seem to work.

I’m posting here because I’m curious if anyone else is having the same issue. I use a Kwikset 910 and do NOT have a contact sensor on my door (which I wonder if that is why).


(Mike K) #2

I’m having the exact same issue, started right after the iOS app update. Did you end up getting it resolved?