iOS App “Couldn’t add device. You need a hub in home to add device”. August 2025

I know this is an old thread but I was searching because I ran into similar issue. I have a hub, and it’s assigned a room, however I could not add a z-wave device with the same error you ran into.

I thought that hiding the hub was a good idea … it’s there in the background doing it’s thing - however - when the hub is hidden it will throw that same error. Just sharing here as I spent the last 10-15 minutes trying to figure out what was going on. Hopefully someone else will find this useful :slight_smile:

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Hi, @pstewart

Have you reported this to Customer Support? This falls within their scope

Thank you - yes I have.