Unable to add new devices?


(Never Trust @bamarayne) #1

Anything going on?

Trying to add a new zwave device and nothing is happening. Hub is in join mode, device is… nothing proceeds.

Tried rebooting hub, using a second completely different zwave device… nothing…

Go into IDE, My Devices, New Device and get this…


Visonic MCT-340 E and Bosch ISW-ZPR1-WP13 Not Showing Up at all
(Luke - Backend Engineer) #2

A change was made that exposed existing DTH issues to our UI. It looks like your DTH: OLD KEYPAD _ COULD NOT REMOVE is causing these issues on your account.

I can remove that DTH for you to fix functionality :slight_smile:


(Never Trust @bamarayne) #3

Please do remove it, it would not let me so I renamed it… that was A LONG time ago…


(Luke - Backend Engineer) #4

You should be good to go!


(Never Trust @bamarayne) #5

That worked. I can now add my device. Thanks Gausnes!