JH1
(Never Trust @bamarayne)
July 13, 2017, 1:00pm
1
Anything going on?
Trying to add a new zwave device and nothing is happening. Hub is in join mode, device is… nothing proceeds.
Tried rebooting hub, using a second completely different zwave device… nothing…
Go into IDE, My Devices, New Device and get this…
gausnes
(Luke - Backend Engineer)
July 13, 2017, 7:14pm
2
A change was made that exposed existing DTH issues to our UI. It looks like your DTH: OLD KEYPAD _ COULD NOT REMOVE
is causing these issues on your account.
I can remove that DTH for you to fix functionality
JH1
(Never Trust @bamarayne)
July 13, 2017, 7:15pm
3
Please do remove it, it would not let me so I renamed it… that was A LONG time ago…
gausnes
(Luke - Backend Engineer)
July 13, 2017, 7:38pm
4
You should be good to go!
1 Like
JH1
(Never Trust @bamarayne)
July 13, 2017, 7:54pm
5
That worked. I can now add my device. Thanks Gausnes!
1 Like