An additional fix for custom devices not loading was released today. Please let support if you continue to see issues.
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Does this âfixâ cause a random ST icon to show up in front of the secondary display text of multiTiles and htmlTiles to throw an error? The whole layout of several of my devices is now seriously messed up. 
Itâs not caused by the iOS app update.
The UI / rendering issues just started for me in the last 5 hours.
Iâve been running the new version of the iOS app since yesterday.
I agreed itâs completely annoying and looks terrible, with text labels in the wrong position, added icons that shouldnât be there, etc.
Happy to report that my issue has disappeared as well. Thought it was because I had tinkered with odd characters in the device handler for the iComfort thermostat. Perhaps itâs the new fix. Either way, thanks.
Rendering of tiles is now completely messed up. Both custom and stock device handlers
Totally stock ST motion sensor and DTH. Wasnât like this last night. Woke up and was looking at things when I noticed almost all my things now have rendering issues.
Additional context and background here:
How do you get that overview of doors, lights and motion sensors on your dashboard? I can only get SHM, smartlocks and favorites
You have to be an OG from before the V2 hub came out and then never have deleted those apps. They arenât available to install anymore.
Still on going issues that I am seeing:
- State labels that were not specified are showing state ${name} or all devices.
- Background colors for all multi-tiles are messed up - i have generic and thermostat tiles
- Humidity icons is showing smartthings icon and refresh icon is completely missing from tiles where they are set.
- HTML tiles are not rendering at all and display the message âAn unexpected error has ocurredâ
- All DTH and custom device handlers under favorites on main dashboard are greyed out and disabled.
After the recent outage issues releasing such a buggy app is really acceptable.
Smartthings should revert iOS app to previous version and fix and TEST all issues before releasing an update.
the working version are android and non-working iOS
How did you get this downgrade menu on iOs? canât figure it out
Iâve spent a few hours this morning trying to figure out what I did to break my thermostat device handler. So glad I found this thread!
My interface looks like this, and sometimes the temperature buttons work, and sometimes they donât.
Unlike @Rickybobby, I donât have a jailbroken phone, and I use iCloud backup instead of PC/Mac, so I canât downgrade. Please ST, get this fixed!
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@Rickybobby has a utility installed called AppAdmin, but it requires you to jailbreak your phone.
If you have your phone regularly backed up to a PC or Mac using iTunes, you can find instructions online to restore an old version of the app from a backup of your phone using iTunes.
If you havenât jailbroken your phone, and you donât have a PC/Mac backup in iTunes, which I think is most of us now that we rely on iCloud backup, then you are screwed until ST updates the app again.
Ahh - thanks for that. Not going to jailbreak just for ST mistake. I guess ST ought to downgrade for everyone on iOS
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Yeah sorry didnât mention that, really it should be a option for all iPhones since I donât know how many times I have used it. When a dev pushes a bad update or removes features. I believe there is a way to do it in iTunes with a admin corporate version of iTunes.
I believe that might be a option. At least with versions in the future I would suggest using a tool to backup apps off your iOS device. I know people do that without jb devices. Then these users store the versions of apps & archive safely on there computer. 
Yea as the other user stated need to have had st for a long time. I think they need to allow us to customize the dashboard and create this again!
ST Also more refined are you listening here!!?
I accidentally deleted all presence sensors and lost the family section. So I use to have more sections.
Also allow us to run our own offline container version of the ST cloud. This would allow for offline usage when there is no internet. They know they can do it. If there worried about potential security issues then encrypt the whole container. Many ways they could approach this. It would set them apart as no cloud based automation system is doing this.
Do you want incentive in doing this ? Think of lowering that $$$ AWS bill your footing for all of us using amazon servers for the cloud part and then letting us set the primary target to local and backup to cloud. As I know many of us would simply implement it.
There is a reason why apple watches and implements allot of the things that jb community comes out with. Same can be done by listening to us. Next would be a app type store with a max $ limit. Again I donât know of anyone else doing this.
We worked all weekend to fix the recent tile-related bugs. You can read about it here: Recent Tile Bugs (2.14.0)
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Steve, thank you for a very through follow-up and getting the issues resolved! 
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