I’m in the same boat. I have a US account, and I’m currently located in Brazil.
Classic App shows SHM, and I currently have 9 water sensors and a siren to warn me of water leakage. I’m also able to add zigbee or z-wave devices using the “add” button in the Classic app.
My water sensors show up in the new app; but SMH is MIA; also, no option is presented to add zigbee or z-wave devices (sensors, light switches, etc) when I try to add a new device in the new app.
I might be able to live without SHM; but not without having the option to add new zigbee or z-wave devices.
I get that I am bringing the Hub out of a “supported” region; and although it is understandable that Samsung might restrict somefunctionality ; doing it while migrating users to a new platform, without informing these users that their hub will not work as it did before, well… that isn’t cool.
My point: Will this be permanent? Or is this happening as part of the migration process? If this restriction is permanent, I for sure am moving away from SmartThings platform before Samsung turn the lights out on the Classic App.
@vlad, do you have any information to share in this regard?