I have big problem with IKEA TRADFRI 5 button but only with about 80% of them, they sucesfully connect to smartthings hub and I get battery status but events not updating and you can’t put any action on any button.
So lets have I have about 30 5button tradri on only about 5 of them events updating and button responding , on 80% just stopped, they are still sucesfully connected to hub but can’t do nothing with them.
What I try till now to fix:
Reset and reconnect (HUB recongize them as ZigBee Button) - still not working
Tried to delete them, reset and reconnect - still not working HUB recognize them as ZigBee Button and add it to SmartThings app.
After changing drivers to edge custom drivers tried to reconnect them - same thing not working.
I installed yesterday CLI and turn on logcat when you pressing keys nothing show on CLI Debugging.
So what is very strange because 5 of 30 still updating events and all buttons normaly works and my whole house is with that remotes so I need to get them working.
When I am looking in advance settings everything is same in this what working and others most of them what not working.
They stopped to work before few months, I am still using them directly connected to BULB, but on some of them I used LONG press button to activate some rutine and this stopped working on 25/30 of them.
So, they were working before with another driver and just stopped working, right?
Did you try removing the battery of the button and placing it again? That usually works for me when a button does weird things, like button presses not working or not reporting battery.
You mention having them directly connected to bulbs, that means you’re using bindings or you meant routines controlling a bulb? My driver does not support bindings, and if you’ve not updated the firmware of the buttons (SmartThings can’t anyway) I would try to use the same driver you were using before.
Tried to remove battery for 5 minutes and back same thing.
They were working before 1 year for sure, but how I say I still have few of them I think 5 from 30 what still working.
Drivers are the same for this what working and this what not working when connected to HUB it is discovered as Zigbee Button.
Device what working is same Zigbee button.
I am connecteding Ikea BULB to HUB, then Ikea 5button to HUB and then you can connect Remote to BULB directly too. Btw… I tried with connected remote to bulb and hub , and I tried to connect 5button only to hub and then add action to light bulb on middle same thing you can’t get remote working because I cant add action to 5button tradfri so I have them connected to bulb to I can light lights in my house.
1 remote what working on press and hold its same 5button , have some actions to do on hold right and left button, this is connected to hub and to bulb and I see evetns and all actions working same as 5 others.
How I say I tried with orginal drivers and with your drivers.
When I turn on debug in CLI , and pressing buttons with Zigbee button drivers and your drivers not showing nothing, but when I go to app and lets say refresh status something show in CLI updated status and some other messages but still I don’t see events and buttons not working
Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.
Hello I do that:
You granted the SmartThings Support team with access to your account with no end date on Nov 5. This will not expire until turned off.
Time Remaining on Authorization: Until Turned Off.
How to send you name of buttons and what account is there I don’t want to public share my email for house access.
Hi @Mario_Pavic
Have you done many “driver switches”? It’s when you change the driver assigned to the device without deleting it (this can be done from the app or the Advanced Users app).
I tried with delete device, and don’t delete device. I tried about 20 times in last few months with orginal drivers what working on some tradfri 5 buttons what I have in house. After few months what I couldnt get it work, I try to install this drivers from Mocalet and same I tried without delete device and with delete device.
I tried with 3 different 5button ikea devices so its not only to happening to one, it happend to more then 25 what not working and 3-4 what still working without touching them for years.
It’s possible that, due to this process, the device may have lost some of its configuration to report status changes.
We recommend reinstalling the device to ensure it receives the correct configuration.
If the issue persists, we will need to review the installation logs of the device. Please make sure to enable the driver logs before starting the process to capture all the configuration details.
Enter the information requested by CLI- Now you must be able to see the logs once you see the >message “connected”
Note: verify that the hub and the computer are in the same network
After replicating, please share the hub logs as well.
so I have them connected to bulb to I can light lights in my house.