I paired twice the a sensor to smarthings but im still getting only air quality/good in the app but none of the other #’s appear. Anyone else having this issue?
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Works like a charm here.
Log in here, take screenshots from the whole page and post them here.
The JSON of the device would be helpful too.
@Andreas_Roedl thank you very much for your help. I was resetting the air sensor a few times & came across one of the other threads where you helped someone & that person switched deivers & then it worked. I did the same & now if appears.
Hi! I´m having the same issue and read also the other topics here. I found out that Matter Sensor is the correct driver. I deleted and added the Alpstuga now several times, i made also a full reset. I tried it with pairing mode and also without. I waited also until it showed correct data on ots display and added it with this waiting time. NO CHANCE! I don´t get the values and it says, that it has connection problems. It has the software version 1.0.13.
Do you have any idea, what i can try?
Thanks
Switch to the Matter Switch driver and back to the Matter Sensor driver.
Device card → three dots → driver → …
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Not for real! It works for me too! Thank you @Andreas_Roedl ! That was the only thing i did´nt tried.
Probably timing issues.
I have two of them and I haven’t had this problem.
Fun fact: you can switch to the Matter Switch driver, turn off the display and switch back to the Matter Sensor driver.
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Useless features are always great 
. Appreciate your help here very much!
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Hey all, I have an ALPSTUGA added to Smartthings and Google Home. Having the same issue mentioned here: paired and shows “Good” air quality but all of the numbers are not reporting. When I try to switch the driver, Smartthings says “No Results found”.
Any ideas to fix the sensor?
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I had the same problem.They told me go into settings, switch the driver and then switch back.
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Unfortunately when I tap Select different driver it says “no results found”. I’ve tried pairing it again without luck. I wonder the issue is because the sensor is connected to my Google TV for the Thread router…?
Try & factory reset the sensor.
Do you have a matter switch ?
I have the driver available because I added some matter switches to my hub.
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This did the trick! I coincidentally just bought some Matter switches. After adding a switch, I was able to change the Alpstuga driver to “Matter Switch“. Changing it back to “Matter Sensor” now shows the pm2.5 and CO2 levels. Thanks all!
It is possible to pre-install production version drivers on the ST hub.
This is the invitation link for the production/default drivers Invitation Link
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Each time I open the device page I get a popup message saying “This device hasn’t updated all of its status information yet. Check again later.”
Looks like my “Carbon Dioxide level” isn’t loading yet, even though I do see it in other screenshots above. I noticed the manual says “After plugging the product in, it may take up to 12 hours for an accurate CO₂ level reading,” so maybe I need to wait a day.
After several days with only “Air quality level” ever loading, I factory reset the sensor this morning. That still didn’t fix it, and I finally found this forum thread and learned about the need for the Matter Switch driver and the link to install it from @TapioX. I swapped the driver to Matter Switch then back to Matter Sensor and finally got status. Just that one error message and missing field still.
Ah-hah, after waiting a day the popup has disappeared and I see “Good” for CO2 levels.
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