Yes real long. Today has been bad, between this and the loss of IDE Live logging, it has been a disaster.
My plugs are all working again! Got them all set up and responding.
I just tried renaming the iHome smart plug in Smartthings and it start responding.
Mine came back on line with a lot of begging, swearing, and just plain yelling. I had to unplug each and re-plug for them to connect.
In a way Iām glad that iHome service went down. I only have one iHome switch and this showed me why I want Z-wave switches over cloud based. Glad I learned this lesson before I bought more.
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For anyone still having issues, please try unplugging and re-plugging in the device. At least for the iPS-5, this should restore the connection.
All mine are the 5ās. Unplugging and plugging them in restores them. Glad everything is back. There was also an update to the plugs today in the phone app. Hopefully they parched whatever went wrong for next time.
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I wish ST would integrate iHomeās new ISP100 outdoor plug 
Something strange happened to one of my IPS-5s the green WiFi LED is no longer showing.
Same here! I only use one but see the potential for a few more if only they could be controlled by more than the iHome app.
All mine stopped working at the same time. Deleted and reinstalled and still not working. The work with Apple Siri.
Ahhh I meant to check mine this morning and forgot. Just about all of mine are hidden from view so I wouldnāt know if the light in them is working or not.
Just got a response from iHome regarding my inquiry as to when they might be back up an running (which was yesterday). There answer (canned) below,
We apologize for the cloud interruption. We realize that this is unacceptable. We are taking preventive measures to minimize reoccurrences. We have restored connectivity with our cloud. Your iHome Smart Product should auto-connect to the cloud on its own. However if connection was not established, remove the plug from the outlet. After 3 seconds, insert the plug into the outlet. This process will prompt the plug to re-establish a connection with the cloudā¦
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I got he same response a couple minutes ago. Iām not so upset for the two day downtime, but they didnāt make any public statement to owners unless you looked at their replies to some twitter posts.
I couldnāt agree more. I wasted at least an hour messing with my setup. Eventually I went to the Google play store and sorted reviews for their app by most recent. It was then that I saw that a large number of people were having the same issue as us.
I have 7 of the original plugs and since the outage was āfixedā random ones keep falling offline in SmartThings. I have to unplug them and plug them back in for them to work. They work fine in homekit.
I sent an email to IHome about the green light never lighting after the plugs came back up, no reply. I will call them if I have a chance.
Received this email from iHome todayā¦
Dear iHome Control Customers,
On Friday, January 26th at approximately 10:15 am EST the iHome Cloud Service experienced an outage. Services began recovering around 3:30 pm EST on the same day.
However, we understand that many of your devices may still be experiencing issues. We are confident that we have the appropriate solution to get all devices back up and running.
We are committed to answering all questions and concerns. First, please take a moment to review the details below:
Why did the outage occur?
Our Cloud Service maintenance team was performing a routine service on the database when an unexpected issue occurred.
Why are some SmartPlugs still not working properly if the cloud has been restored?
Some SmartPlugs had difficulty automatically reconnecting to the cloud due to a firmware issue that has now been resolved. Please ensure that you successfully update firmware on all your devices (See next step).
How do I restore connectivity to my plugs if they are still not working?
Please follow these steps to remedy the issue:
ā¢ Step 1 - Ensure you have the latest version of the iHome Control app from the app store (iOS Version 2.2.1 or Android Version 3.2.5).
ā¢ Step 2 ā Unplug your SmartPlug from wall power, wait a moment, and then plug it in again. This will cause it to reboot. You should then see a solid green LED after around 20 seconds, indicating that it has reconnected to WiFi.
ā¢ Step 3 ā Launch the iHome Control app and update your SmartPlug firmware. If your firmware is not up to date, there will be a pop-up in the app asking you to update.
ā¢ The latest firmware version for each model is as follows:
ā¢ iSP5 - 0.9.10
ā¢ iSP6X - 0.2.14
ā¢ iSP6 - 0.2.16
ā¢ iSP8 - 0.2.16
ā¢ iSP100 - 1.1.2
ā¢ iSS50 - 1.3.8
What is iHome doing to restore customer satisfaction?
We are creating several policies to ensure the greatest possible experience, including:
ā¢ Reliable Device Reconnection ā Our latest firmware updates ensure that devices will gracefully recover in the event of any future cloud interruption.
ā¢ In the past, when SmartPlugs didnāt recover automatically, minor outages were frustrating. They often required you to physically address the issue yourselves. From now on these minor interruptions will barely be noticeable and should not require any work on your part.
ā¢ Live Cloud Status ā we are implementing a cloud status dashboard that will provide information about any widespread issues impacting iHome Control devices. You will be able to read information about the issue, get updates and received suggestions from our engineering team.
ā¢ The Dashboard will be accessible from within the iHome Control app as well as online at iHome.com/cloudstatus
ā¢ The cloud status page will be live starting next week.
ā¢ The app interface will be implemented within the month of February (more details to follow).
ā¢ Checks and Balances - weāve enhanced up our Cloud Service team and improved policies to avoid any interruptions during maintenance periods.
ā¢ Improved Customer Communication ā we are implementing new processes to ensure that, in the event of any service interruption, we will take immediate action to notify you via Twitter and Facebook or by notification to your iHome Control app.
We apologize for the frustrations caused by the outage. If you are still experiencing connectivity issues with your SmartPlug, please contact us at 1(800)288-2792.
Thank you for your patience and continued support.
-The iHome Control Team
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Wow-- thatās a thorough and thoughtful response! If they carry through on everything, it will be even more impressive. 
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Itās a great response, but I for one still have plugs that are randomly going offline and one that no matter what I do is not controllable through SmartThings even though it shows as online. I can still control them all through HomeKit.
Iāve tried removing them all from SmartThings and adding them back, but nothing helps.
Edit: I have six of the seven working (all seven in homekit). One just refuses to get cloud connected in SmartThings, Alexa, or Google Home. Iāve done numerous factory resets. Guess Iāll see if ihome will replace it since they caused it.
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