I Took The Dive--but need help with Iris Keypad and Schlage lock

[marktheknife (Mark)]

Sounds like the keypad didn’t finish pairing. Did you follow the procedure in this thread?

@zcorneli

To pair the device:

Install the DTH
Search for new things
Put the keypad into pairing mode.
For a new (previously unpaired) keypad, this is just pull the plastic tab, or put the batteries back in
For a previously paired keypad, take out the batteries, hold the tamper switch down, put 1 battery in, and release the tamper switch 1-2 seconds after putting the battery in
The network light on the keypad should begin a slow double blink cycle, indicating its in pairing mode
Smartthings should find the device, and list it as a CentraLite keypad, or an Iris Keypad (as appropriate
Once Smartthings finds the device, the network light on the keypad should blink rapidly.
Once the network light begins blinking rapidly, tap the tamper switch once (on the back of the keypad, under the mounting triangle on Iris keypads).
Within 2-3 minutes (Usually faster) of pressing the tamper switch, the keypad should beep three times (At least for the Iris variants), and the network light should go solid. (The keypad might go to sleep, in which case wave your hand in front of it to wake it up

How far away are the locks from your hub?