I factory reset my 2015 hub and now I can’t add it back to my account. Every time I go through the process of adding the hub again, I get to the location screen. I add a new location and it doesn’t progress forward. The screen refreshes back to the location entry screen. If I enter the location again, it says that name is already in the account. I enter a new location name and it’s the same thing over and over again. I want to take a hammer to this Dumbthings app. Can anyone help???
I’ve tried from multiple devices from my Pixel 6 to an Android tablet and it’s all the same.
I disabled the ad blocker. The hub now goes solid blue for a couple minutes then solid green and repeats. The behavior in the app on the “Add new location” screen is experiencing the same behavior.
Hi, I have exactly the same problem after removing my hub and trying to add it again - the app loops on the new location screen. Did you find a solution?