Reset the hub


(www.duckdiamond.com) #1

I needed to add the hub over again to a new location, but now it wont accept the welcome code. I did try factory reset and waited 15 minutes for the hub to restart, but still wont accept the welcome code.

What may be the problem ?


( I hate Mondays) #2

You should contact support, they can help you with that.


(www.duckdiamond.com) #3

Thanks. I kind of got it to work a little later when I added a new location and added it from there instead. There’s something up with the other location cause it wont make me add the hub or delete the location.