I can't get my Aeon Appliance Switch to be seen by the hub

mlstebelton · April 6, 2015, 8:54pm

I just ordered two Aeon Smart Energy switches from Amazon and i can’t get them to pair with my hub. The product # is B007UZH7B8.

JDRoberts · April 6, 2015, 9:04pm

That’s the ASIN, the model is this, right?

It’s now officially on the “works with SmartThings” list, so write support@smartthings.com and they should be able to help.

kevintierney · April 6, 2015, 10:56pm

Have you tried a z-wave exclude? It’s been a while since I installed mine, but I think I may have had to do that to get it to pair/work.

mlstebelton · April 6, 2015, 11:25pm

Thanks JD… i did just that. I’ll let you know the response i get.