Hubs offline (April 15 2026)

I have a V2 and an Aeotec V3 Hub. About 10 minutes ago they both dropped offline, solid blue lights.

Status page says all is well.

Is this just me?

Nope, me too. I have 2 Aeotec V3 hubs, 1 in each of 2 different locations about 80 km apart. Both are offline. In Ontario, Canada

And now (12:20 PM EDT), one just came back online.

No, cancel that. It just dropped offline again a minute later.

My v2 2018 Hub went offline, came back for a minute and went offline again. Cycling power did not help.

My V2 Hub and 2 TVs with Smartthings Hubs are offline at this moment.

The Hub is with steady blue light.

Same for me as of right now 3 out of 5 hubs offline. Only one showed offline and thought the hubs firmware failed as it hadn’t updated to latest version yet and never came back online like it should. So I tried to delete it and reinstall it which got it online again, but won’t update status. Didn’t matter that I deleted it as it had no devices connected to it.

Same here. Steady blue light. Still offline. I suspect a cloud service issue.

OK here in UK near London.

Sounds like it. Yet the SmartThings Status webpage still shows all operational. Pretty useless if you ask me.

Might be a regional thing; I’m in the US. So maybe more can chime in where they are experiencing the outage.

Outage for me in Ontario, Canada

Must be North America then, DownDetector has exploded with a SmartThings Outage recently.

In the US and both my V3 hubs (in different cities) went down about ten minutes ago. Have been experiencing issues with SLGA being broken for about a week now as well. Unable to create lock codes.

And yes, all hubs off line too - located in US - north east

US - California for me. Down for the past 10-15 minutes

US, Texas for me

It must be cycling something. My app just notified me my Home hub is connected. All the devices show online. But if I try to turn off a couple of light switches, nothing happens. The little switch icon circles for a little bit, then the icon stays on and absolutely nothing happens at the light switch itself.

Downdetector has 87 reports for the past 10 minutes

At 11:42 US CDT my V2 hub came back online but the V3 did not. Walked to the wiring closet and both hubs had solid blue. V2 hub once again offline.

At 11:46 while I was typing this the V3 hub did the same thing.

Interesting. Didn’t know about that website. It also shows significant recent outages with Facebook/Facebook Messenger, and Youtube.

Hi Smarthings,
Please make your status page at SmartThings Status useful, especially for situations like this.