Hub v3 solid blue light (self resolved)

Devices & Integrations
1

This AM the ST app on my phone alerted that my Hub went offline. Now the light is solid blue. Tried unplugging power for 5 minutes (twice), no change.

Anyone else in USA>California having outage with Hub? Main status page says no outage:

Also just tried installing the ST Windows10 App, but it won’t get past the initial “Get Started” button.

EDIT: Back ONLINE

2

which model hub do you have?

3

SAMSUNG GP-U999SJVLGDA 3rd

4

Never mind. Just came back online while I was typing here…

5

things to try:

  • reboot router to see if that resolves it
  • if using WiFi, switch to Ethernet
  • If using Ethernet: swap out Ethernet cable or plug it into a different port or switch to WiFi

if switching works… you should contact support about the other not working

6

Also California (northern), similar problem, went down approx 7:35AM, now mostly back but spotty and slow. Issues also with Alexa devices, and other non-ST IOT devices. Maybe another AWS glitch?

7

Not AWS this time, no problems have been reported by them today, either on their own dashboard or on the third-party monitoring services. :thinking:

https://health.aws.amazon.com/health/status

If you’re still having problems with non-smartthings devices, I would check with your Internet provider.