This AM the ST app on my phone alerted that my Hub went offline. Now the light is solid blue. Tried unplugging power for 5 minutes (twice), no change.
Anyone else in USA>California having outage with Hub? Main status page says no outage:
Also just tried installing the ST Windows10 App, but it won’t get past the initial “Get Started” button.
EDIT: Back ONLINE
which model hub do you have?
SAMSUNG GP-U999SJVLGDA 3rd
Never mind. Just came back online while I was typing here…
things to try:
- reboot router to see if that resolves it
- if using WiFi, switch to Ethernet
- If using Ethernet: swap out Ethernet cable or plug it into a different port or switch to WiFi
if switching works… you should contact support about the other not working
Also California (northern), similar problem, went down approx 7:35AM, now mostly back but spotty and slow. Issues also with Alexa devices, and other non-ST IOT devices. Maybe another AWS glitch?
Not AWS this time, no problems have been reported by them today, either on their own dashboard or on the third-party monitoring services.
If you’re still having problems with non-smartthings devices, I would check with your Internet provider.