"We apologize that we were unable to provide advance notification of this update as we strive to alert you to updates before applying them. However, due to a critical concern regarding video streaming, we need to apply the update without advanced notification. Your Hub will briefly experience downtime of less than one minute as it reboots and applies the update. "
I guess it’s pretty critical to push it out that quick.
I’m having the same issue. When I read the email, I couldn’t believe they did this. Unless they are not telling the real truth about the update. It doesn’t seem like an emergency to me. Now how to I get everything working again?
I did 2 z-wave repairs and it still took more than 2 hours after that until everything began running again.
Your mileage might vary, depending on devices and automation.
I didn’t have to do anything else.
Based on what they say prompted this update (camera feed fix) I know it wasn’t an emergency. It had to be something else.
Also, there’s nothing in Announcement section.
They are saying that the most expected feature for people often out of town is being considered.
Can I postpone an update or manually force an update myself?
No, not at this time. SmartThings is working on allowing customers to actively accept firmware updates, but this option is not currently available.
Personally I hate this. I don’t care that it didn’t break my system “this time”, I care that they think they should be in control of updates to MY device whenever they see fit without notice. This isn’t the first time they have pushed an update without notice.
I should have the option of disabling automatic updates to MY device. I would then schedule the updates at a time of my choosing when it would be less likely to impact me.
I despise companies selling me a product and then trying to keep total control over it. It is immoral and evil.
pushing updates without warning is becoming industry standard… There used to be these devices called PCs (before phones became our main digital appendage) that would not only update at will, they would often require a long time to complete, and interrupting the update could brick your box… i cant remember the companys name that did that… somewhere out of Redmond as I recall…
and dont get me started about adobe or Symantec. lol
In the last few years, it’s actually become the other way around, as companies like Apple established the idea that consumers could delay or even refuse updates, although on their side the companies could also stop supporting older versions.
In low cost home automation in particular, many top companies allow you to choose when update will occur. That includes Apple’s HomeKit, but also wink, homeseer, Phillips hue, etc. “An update is available” is pretty standard now.
There are some exceptions (nest is an obvious one), but many home automation systems do give consumers the option whether to sign up for automatic updates or not. Choice is good.