Hub offline? Service outage and a tech support rant

[brossow (Brent R.)]

@lmosenko

Anyone had lights cree and minimotes stop responding for a bit tonight? Mine did not turn off or the hub v2 did not relay the on/off command to the balb.
Location North East USA.

Yes, @lmosenko – many people.

See this thread, for example.

Sudden problem with (2) Aeon Minimotes since yesterday

Since sometime last night, I’ve suddenly encountered problems with both of my Aeon Minimotes (both with the latest firmware and full batteries; they are from different batches from different suppliers) being used as secondary controllers with my SmartThings (v2) hub. Nothing in my setup has changed recently, and both remotes were working flawlessly less than 24 hours ago. The remotes are used to control simple switches and Philips Hue lights via SmartThings. The switches are various brands. Tonight, suddenly button presses on both remotes don’t trigger anything as they did for the past several months. Instead, when a button is pressed, both red and blue lights flash briefly, followed by a pause of about a second and then a single flash of the red light. I discovered through trial and …