pascal
(pascal)
April 26, 2016, 11:42am
1
Hi there. since Friday last week the hub keeps going offline and coming back. Other equipment on the same router is staying on line. Il put a new cable in later on, though nothing appears damaged. For now I unplugged it
Anyone else having similar issues?
byoung
(Brooke)
April 26, 2016, 12:01pm
2
@pascal I reached out to support and they are sending me a new hub. Had the same issue.
pascal
(pascal)
April 26, 2016, 12:52pm
3
Thanks, I should have reached out to them initially.
CoZ
April 28, 2016, 10:04am
4
At least yours comes back online. Mine drops and reconnects a few times and then finally just gives up the ghost and stays offline.
Only by yanking the power cord and a battery out does it come back online.
pascal
(pascal)
April 28, 2016, 3:14pm
5
A proper reset (using recessed button) took care of it for me.
If you are having issues ask support, they were super quick getting back to me
salyebr
(Brian Salyer)
April 28, 2016, 5:12pm
6
I am having the same issue. I will try the reset button. Thanks gang!