The service status page shows there were issues on the 8th Feb that were resolved, but my hub is still not working. I’ve remote rebooted my Router and that briefly managed to get the ST hub back online, but it keeps disconnecting within about 2 minutes of coming online.
Having batteries doesn’t prevent anyone from doing a simple reboot from IDE.
If you want to do a hard power off and leave off for a period of time, yes, then the batteries need to be removed and in your setup, would allow you to power it back on after a period of time, remotely (which is a nice feature).
I have my monitored security system - which is cellular-based, send a power-off command to the Z-Wave switch that controls power to the ST hub. Then I send a power-on command and it’s rebooted. . As long as I have power in the house and the cellular network is still running, I can reboot my router, cable modem, (2) access points, and both my internal and external security cameras via the security system’s Z-Wave switches. It’s come in handy for getting my LAN and cameras running again while I’m on vacation, etc. Just a perk of having a separate security system with cellular communication and Z-Wave switches.
same here, i can reboot both the primary cable modem and router with wifi switch on a backup at&t cellular network, and can reboot the smarthings hub too. I can reboot the att access point on another wifi switch that is on the cable modem network… Need backups when you have an empty house, trips out there can be expensive…
Just for info I have a belkin WeMo Switch that I use to control my hub.
If I need to I can turn on and off via the WeMo app.
I also leave the batteries out as I see no point with my set up. If I lose mains power supply I lose Internet anyway.