XFighter
August 31, 2016, 7:56am
1
This is the 3rd time this month. Is this a known issue?
Known problem for some people in the last week, depends on your exact set up. Definitely contact support so they can check if you are one of the ones affected.
I’m hoping that someone can help me here. I tried my luck with tech support but they say it’s basically broken and not working. They are trying to work with Hue to resolve the issue. I am beyond speechless at this and my ST hub is basically a useless brick.
I had around 5-7 hue bulbs, and some other smart devices prior to a week ago. I have the latest ST hub and Hue hub. Everything worked well. I was able to use the Hue app on my iphone and ST app as well on my iphone. I setup some automations with ST to turn on lights at certain times a day. Life was good…
I decided to step up my Hue game and got 20 more light bulbs to so some more automation. I spent a while getting these all setup with my Hue hub & app. The Hue setup was great and worked fine. All my new bulbs worked as expected.
I a…
Contact information for support
1 Like
AVGeek66
September 1, 2016, 12:59pm
4
They sent up an Update that fixes the issue well at least for my set up
Yeah, it’s been working fine for me since Wednesday. Although one of my apps (circadian daylight) stopped working, but I’d rather every thing else work if that’s what it takes :D.