Hub is offline but i got internet


(Oscar Calvo) #1

This is the 3rd time this month. Is this a known issue?


#2

Known problem for some people in the last week, depends on your exact set up. Definitely contact support so they can check if you are one of the ones affected.

Contact information for support

https://support.smartthings.com/hc/en-us


#3

Same problem here


(Steve) #4

They sent up an Update that fixes the issue well at least for my set up


#5

Yeah, it’s been working fine for me since Wednesday. Although one of my apps (circadian daylight) stopped working, but I’d rather every thing else work if that’s what it takes :D.