Hi, My Smarthings v3/2018 Hub went offline 10 minutes ago. Cycling the power on it results in the following sequence - Red status light Flashing blue status lights Quick flash blue status lights. Steady blue status light. The light does not turn green. I have checked the Smartthings status page …

[image] David2275: Samsung account is also not connecting… Thanks for confirming. Samsung’s AWS connection must be acting up. It’s unfortunate the Smartthings users need to be the monitoring engine for their services and Smartthings support is still silent on their status page. Urghhh!!

[image] kingsfan: It’ll be great if the Status page is updated or someone from Smartthings Support can enlighten us. PLEASE!! This forum was set up a number of years ago so that SmartThings customers could help other customers with ideas. It’s not an official support channel and it’s not moni…

For what it’s worth, I’m also in Northern California and our station hub has been fine and I have no trouble getting into my Samsung account at the link you posted. But mine is quite an old account, set up in 2014, so we may be on different AWS shards. :thinking:

[image] JDRoberts: It’s not an official support channel and it’s not monitored by SmartThings staff, except for moderation duties like controlling spam and harassment. I do understand that. I think we can agree that the point of a Status page is to provide current status :grinning: Why even h…

Same here, all four (V2 and Station) of my SmartThings Hubs also offline in California. So are all of my Alexa devices.

Could this be the issue? [image] From AWS live status. Problems and outages for Amazon Web Services | Downdetector

It’s wonky for sure, probably related to all the general site outages all over the place today.

Atleast 18 other users are having similar issues :slight_smile: [image]

AWS sure seems like s good bet since not only are my Alexa devices offline, but so are my Fire TV devices. Hulu is offline too, and I haven’t checked other streaming services. Wow, it’s a big outage somewhere.

And Smartthings as back up for me now. Fingers (and toes) crossed…

Hub is Offline as of 10 Minutes Ago (5 March 2024)

General Discussion

Barkis (John C) March 5, 2024, 11:28pm 25

Another post just popped up on, perhaps, the same issue…

Topic		Replies	Views
Hubs offline (April 15 2026) Devices & Integrations	96	1743	April 23, 2026
Smarthings V3 Hub going offline (24 June 2021) Devices & Integrations	17	1250	June 25, 2021
Hub offline Devices & Integrations	47	6936	December 17, 2015
Multiple hub offline instances today - just me? General Discussion	14	1018	March 2, 2018
Hub offline? Service outage and a tech support rant General Discussion hub , outage	31	3637	September 11, 2016

Hub is Offline as of 10 Minutes Ago (5 March 2024)

Related topics