Hub firmware release 16.7 will contain support for ZigBee OTA firmware updates for a few devices. What is OTA you ask? Read more to find out.
Q: What is an OTA firmware update?
A: A firmware update is the way that manufacturers can fix bugs or add features to their products after they are manufactured. An OTA firmware update is the process of updating a device wirelessly rather than having to connect a computer or special equipment to the device to perform the update.
Q: What firmware updates are available?
A: Updates for the 2015 SmartSense Motion and Multipurpose sensor will be included in the initial release.
Q: What is changed in these firmware updates?
A: These firmware updates include some bug fixes and minor features.
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Multi
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Improvements to rejoining process
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Fix for multi reporting no motion (vibration) when motion is still occurring.
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Motion
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Improvements to rejoining process
Q: Why aren’t more firmware updates available?
A: Firmware updates for other devices are still undergoing testing and will be released once we are confident in their functionality.
Q: When will more firmware updates become available?
A: We will release additional firmware updates as part of general Hub firmware updates when they become available to us and have passed our internal testing.
Q: Are OTA updates enabled automatically?
A: No, in this initial release you must first enable OTA updates. Please visit our support KB article to learn how to enable OTA updates.
Q: When will my devices get new firmware?
A: Devices typically ask the hub if there are any firmware updates available when they first join the network and then every 24 hours after that. Therefore you should expect to see the firmware updated on your device roughly 24 hours after your hub is updated and you enable OTA.
Q: How long do firmware updates take?
A: It depends on the device, but for the devices supported by this initial release will take about an hour to receive the update and a few seconds to apply the update.
Q: Will my device continue to function during the update?
A: The device will continue to function while the firmware update file is transferred to the device. When the file transfer is complete it will go offline for a few seconds to apply the update.
Q: How do I know if my devices received a firmware update.
A: There will be an “firmware updated” event in the Recent activity feed in the app. Also you can login to the IDE, navigate to the device and look to see if “Last Updated” is set. Also the “Current Version” is what is currently on the device and the “Target Version” is the version of the update that is available, if there is one.
Q: Do I get to decide which devices can receive the firmware update and when?
A: No, with this first release the update will be automatically applied when the device checks for an update within 24 hours after you enable OTA.
Q: Where can I get more information?
A: Please visit our support KB article to learn more about OTA updates.