Hub Firmware Release Notes - 28.11

[GSzabados (Gabor Szabados)]

@Simpson_Wreford, So, there used to be an issue, where some v2 Hub Zigbee radio’s firmware was not updated correctly, but that should have been fixed around the Hub firmware version 25.x

The advise at that time was to do a soft reset of the hub. Read the whole topic below and you would understand the instructions. (If you paired zwave devices already, then you should contact support to fix it.) The Zigbee radio FW of 2.0.31 was originally used back in 2015. Now it is at 2.8.5 according my v2 Hub.

Problem with v2 hub: can't add zigbee devices

I’m helping a friend set up their new v2 hub. Having some interesting problems with it. Zwave devices register and work fine, but the hub wont register any zigbee devices. Have tried resetting the devices many times. The devices will pair fine to my v2 hub, but not to his. Devices in question are smartthings water sensors. Live logging shows the hub going into detect mode, but doesn’t show anything detected. One thing I’ve noticed looking at the hubs side by side in the IDE, they both have the same firmware version, but mine shows zigbee version 2.7.9, and his shows 2.1.6. I also have a utilities tab for the hub, and he doesn’t. Can a firmware update be botched? Is there a way to force a new firmware update? Any suggestions/ideas?

I am tagging @Brad_ST, @BarryA and @BroderickCarlin just to let them know about the issue with your hub.