Hub Firmware Beta 0.32.7

[jkp]

@anon19023406

I’ve repowered a couple of times, and it’s still offline.

I haven’t tried the reset pin yet. But will it mean I have to repair everything again, like out of the box?

Have you tried powering it off for several minutes? You may want to reboot your router while the hub is powered off.

Don’t do a hard reset. If you are unable to resolve (wait for support first) then you can try a soft reset that only forces the hub to contact the ST servers and check for new firmware updates and that option does not force you to lose any device settings.

But try the powering off for several minutes first and then wait for support.

Soft reset instructions but doubt it will resolve this issue:

Hub Firmware Release Notes - 0.32.7

Instead of a hard reset… try a soft reset … soft factory reset by following these directions: Disconnect the power cable from the Hub Using a pin or a small tool, hold down the reset button on the back of the Hub While continuing to hold down the reset button, replace the power cable When the LED on the front starts flashing yellow, release the button please note: it can take up to 10 minutes to complete since it attempts to contact the ST servers and re-download the firmware Another option to test before the soft reset… try changing the dns on your network to something like OpenDNS or Google Public DNS.