Hub can't find Samsung Smart Outlet

Followed the set up instructions to the letter, but the hub still can’t find the Samsung Smart Outlet that came with the kit. Is there anything else I can try. Sure would be nice if there was a tech support phone number to call.

I’d just perform the generic “Connect New Device” and not specify the device. Also, have you reset the outlet, just to be safe?

There’s no phone number, but you can send an email and they will help you.

Start here
Continue here

1 Like