Hub can't enter paring mode

Are you by any chance using an iOS 16 device? If so, it’s an issue several people have reported.

See the following discussion:

The workaround for now is to use an Android device for the add. Once it’s on your network, you can go back to using the iPhone. Or, as you noted, you may be able to start the scan from the brand and have it add that way. :thinking:

Comment from a staff member

1 Like