I’ve been trying to get my Schlage Camelot Touchscreen Deadbolt to re-connect with the SmartThings Hub. When I installed it, I got it to connect just fine, and was able to lock/unlock it from the SmartThings phone app. This lock is installed at our vacation home, and when I returned there, I am unable to unlock it from the app.
Using the advice on this blog, I disconnected the lock and I am attempting to reconnect it. When I go to SmartSetup/Locks/Schlage Camelot/Connect Now the app says “I’m looking for a Lock”. It just keeps looking for the lock, never finding it.
The lock works perfectly manually. It will not connect to the hub. I have reset my phone, reset the hub and followed all that I can find on the blog, but it will still not connect.
Please, I need help!