I purchased a 4-pack of Smarttag2 but am unable to register it correctly after logging into my account on the samsung.com website.
The page expects a 15-character serial number but each tag and the box only lists a 14-character serial number. I tried placing a 0 (zero) as the first character and entered the rest of the 14-characters from the serial number on the box, but even though it is recognized as a 4-pack of smarttag2, the registration shows as incomplete and I am asked to enter the serial number again.
How do I register the smart tag devices correctly? Thanks!
You should onboard the tags in the ST mobile app. Add Device->Samsung->Tag/Tracker. Scan the QR code or put the tag in pairing mode and click “Add without QR code”.
I have already paired the Smarttag2 tags with my Galaxy phone. However, it does not register the product and tie it to my account on the Samsung website. I usually register my Samsung products so I can access the service/warranty link if needed.