I bought a Samsung SmartTag. My phone can find it and display it’s location.
However Samsung’s online website (https://findmymobile.samsung.com/) can’t list it.
Also Samsung’s SmartThings Windows app can’t support it.
So if my phone is in the bag which SmartTag tracks, I’m pretty lost 
Do I have (as developer) any other way to track it?
Currently, there’s no way to interact with the SmartTags at a developer level.
About those tools, I don’t know what could be causing the issue, perhaps, @SamsungZell could help us with that (please 
)
Hey there! I’d be happy to provide some additional insights for you in regards to your Smart Tag. Thanks for the Tag @nayelyz!
At this time, turning the Find my mobile setting on in Phone Biometrics for Find My Mobile Web Application and Find My Mobile application is utilized by the Smart Things Find Feature in Smart Things App to pull information from compatible Mobile Phones and Tablets to display them on the map.
The SmartThings Find uses Bluetooth Low Energy (BLE) and ultra-wideband (UWB) technologies to help users find select Galaxy smart tags, smartphones, tablets, smartwatches, and earbuds. Smart Tags would show up for Smart Things Find service, but not for Find my mobile.
Additionally, If your Mobile Phone has been set up in Find My Mobile and is in the tracked bag containing the Galaxy Smart Tag, you could utilize Find my mobile to locate the phone and smart tag simultaneously.
I hope this message finds you well!
^SamsungZell
Dear @SamsungZell:
Thank you for your message. Can you answer to this easy question:
How can I see my SmartTag’s location from my browser (without phone), via website I asked in the first question ?
Or, this website can track anything but not the SmartTag which is exactly designed to find things?
Find my mobile web application will not display the location of the Smart Tag.
Unfortunately, at this time the Galaxy Smart Tag is a device that is NOT able to be located using a web-based browser.
It uses its own device handler that allows it to be displayed in the Smart Things Application as a device and tracked using methods of Smart Things Find Service.
Apologies for any inconvenience this may cause.
I hope this message finds you well!
^SamsungZell
Thank you @SamsungZell.
I think this interests a lot of Samsung’s users, could you make some impacts on the decision-makers regarding this topic?
This is only a simple decision, and not a technical limitation. Worst-case scenario I can have an old samsung phone setup as gateway which constantly publishing my SmartTag’s location onto my server, but that would be pretty much waste of resources, and if Samsung is really into “making the world a better place”, they should really consider this.
Thank you!
You are very welcome! 
While there is no guarantee as we are not able to speculate about future products, updates, and services. I would be more than happy to tag and share this feature request with the team.
Thank you for your loyalty!
I hope this message finds you well!
^SamsungZell
Thank you!
I guess this would interest more customers not just me.
Hello! First off, the communication here seems pretty cool, good to have people here with seemingly close ties to those responsible. At least for users like me, this is quite valuable.
That said, and back to the topic… was there any change regarding the web browser problem? Because I can log in on smartthingsfind and track my tracker (trackerception hehe) there, no matter what device I’m on. So there seems to be at least some kind of “outside availability”… Is this something that’s actively being discussed, with possible changes in the future, especially for developers? Or are the smart tags out, finished in development, as-is for now and forever? Would be cool if there’s at least the possibility for developers to play around with those amazing little devices. 
Hi, @allyourbase. Welcome to the SmartThings Community!
I asked the engineering team and they confirmed that ST Find in the browser supports the SmartTag now.
However, we’re still unable to get the location information from the API as developers, there’s no information about this changing in the future.
Hi!
Thanks for the information. I have an iPhone and would like to purchase some ST2. Can I configure and track the ST2 through my Samsung account via the web browser even without having a Samsung device?
Thanks
Hi, @CrisB. Welcome to the SmartThings Community!
I think this question should go to the Customer Support so you can get more info. You can go to the Samsung’s website and look for the page of “Mobile accessories Support”, I found this one: Mobile Accessories
Then click on “get support” and select the appropriate option to ask your question.
The tag has to be configured using the SmartThings app on a Galaxy device logged into your Samsung account.