I don’t know if any of you are still active on this platform. But i am trying to figure out how to remove my ex as the owner of my smart home. I don’t have any privacy when i am at home and want to be able to feel safe and comfortable in my own home again. How do i gain control over all the devices?…

Without knowing your specific circumstance, I can only give general guidance. My ‘assumption’ is that you have SmartThings and you are using some sort of joint account? Right off the bat, in that circumstance, I would simply re-associate the account with a new e-mail address. Even changing the passw…

He only has me set up as a manager and he is set up as the owner. So he has control over all devices but has only assigned certain devices under my account. So i don’t even truly know what devices i have in my home. I think he may have cameras all over my house that i am not aware of and i just want…

If your hub is now your property contact Smartthings support and get them to change owner to your Samsung account. Once you’re the owner you can delete other accounts. Make sure to change your Samsung account password and enable 2 step verification. Support is in Smartthings app, menu, contact us.

Unplug the hub until you have more details about which devices you have in your home. This will take all zigbee and z-wave devices off the net. Considering the nature of the smart home industry, I doubt that he had only installed things through the Smartthings hub. Most probably there are also …

@Tiffany_Kealamakia Do you know if you have a SmartThings hub or are you simply using the SmartThings cloud via the ST app to manage your home? You only mentioned having a smart home and that he has only assigned certain devices under your account. ST has never offered the ability to limit access t…

Anyone here know how to remove my ex from the owner of my smart home? He has moved out and i want to feel comfortable and safe in my own home. But he has complete control over everything in the home at this time.any help will be truly appreciated.

Why would there be any need to contact Smartthings support? Factory-reset the hub (and change the password of the router for Wifi-connected devices, but that’s a different story), create a new Samsung account and set up the hub from zero. Then pair the devices one after the other.

[image] frayer: Why would there be any need to contact Smartthings support? Factory-reset the hub (and change the password of the router for Wifi-connected devices, but that’s a different story), create a new Samsung account and set up the hub from zero. Then pair the devices one after the other…

How can I remove a former household member?

Devices & Integrations Connected Things

fido (Mike ) January 19, 2023, 10:42am 9

Or a complete reset but all automations and device connections will be lost and you would need to contact Smarthings support for assistance

1 Like

SmartThings iOS app update 1.6.94 (January 12 2023)

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How can I remove a former household member?

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