Hi All, I am based in the UK and have Honeywell Home Total Comfort Connect. I do not see the option to add this in Smartthings, only the Honeywell Home. Do you think this is a location issue with the ST account? I have also tried to setup a Honeywell Home account (downloaded the app/created an acc…

[image] GadgetStu: Do you think this is a location issue with the ST account It must be. I’m in the US and have the Total Connect Comfort integration running. While my three Honeywell VisionPro 8000 thermostats work with both the Resideo app (formerly called Honeywell Home app) and the Honey…

Thank you for confirming, I have contacted both ST and Resideo for comment but am not holding my breath :frowning:

I discovered yesterday that the ‘improved’ integration has lost the ability to set the fan mode to “follow schedule”. I had a couple of scenes that I occasionally trigger manually to turn all fans on, then reset them so they use what the on-thermostat programs call for. When I looked at the scene t…

Thanks again for the feedback it is really aprreciated. I had a response from both Resideo (TCC) and Smartthings the first said that you can only use one app and not the other, (not sure what they menat by that :frowning: ). ST responsed by sneding me a link to create my own app using their new to…

So… typical useless advice read from a first level support script. I have 3 Honeywell VisionPro 8000 thermostats. While I have and can use both the Resideo and TCC apps, the thermostats were imported into the Resideo app as TCC devices. Guessing that is not possible for the SmartThings integration. …

Thanks Hal, never thought about trying to add thm as indivsual thermostats. I will have have a play around this week and get back to you. Good advice :slight_smile:

I’m not really sure how the Honeywell/Resideo infrastructure works. If you’ve got the Honeywell Home/ Resideo app, I thought it might be worth a try to get rid of TCC entirely (or at least delete one or more thermostats from TCC). Then see if the thermostats will work directly with the newer app. M…

In the UK too. I’m also really struggling to get Total Comfort Connect appearing in SmartThings. It automatically offers “Honeywell Home” as an option, but then tries to get me to login to that, and won’t accept my username/password. Is that because “Honeywell Home” is not the Total Connect App/h…

[image] RobBlakemore: Is that because “Honeywell Home” is not the Total Connect App/has a different login? Yes, exactly that. I’m in the US. I’ve got both an original Total Connect Comfort account and a newer Honeywell Home account. Each has a different password so I am sure they are separat…

Unfortunately I have had no luck with either Samrtthings, TCC nor Resideo.

Honeywell Home Total Comfort Connect? (UK)

Devices & Integrations Connected Things

RobBlakemore (Rob Blakemore) February 17, 2023, 6:58pm 16

Hi Stu - it’s so annoying! If you ever do get traction with any of them - or find that it suddenly works, please do post back in here for us and tag me in. Thanks.

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Honeywell Home Total Comfort Connect? (UK)

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