Help With Aeotec Multisensor 6

I feel like there’s probably something simple I’m missing here, but I need some help. I recently bought an Aeotec Multisensor 6. I paired it with SmartThings without much trouble and it’s detecting motion without any problems. I can’t get the temperature and humidity to report out more than once an hour though. I set the reporting interval to 8 mins but it doesn’t seem to change anything. Is there something I’m doing wrong here? Do I need some kind of custom device handler? If so, how do I set that up? I don’t have any problems coding, but am clueless on how to link the custom code to the device.

There are a number out there you can try. The first link discusses the same problem. You can search for more . . .

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