Hi, Been running Smartthings Classic for a bit over a year now with no problems. Then last night the app logged me out and now I can not log back in. When I do try log back in it gets to the point where the app opens and seems like it’s loading but then logs out again. On Android 7.1.1 Phone: Son…

have you tried choosing new user?

Yes and then putting in my details. Same result.

Others are experiencing this issue… [image] Unable to login to Classic App (Login Loop) Devices & Integrations My Classic App was working until 30 mins ago. I just can’t login at all. Keeps referring me to the “New User” or “Existing User” page. Anyone facing same issue cu…

Android user here, same issue. Login loop.

Anyone had/got any updates on this?

I’ve had the same problem for ~a week now. Submitted a support request 4 days ago, still received no response. One time after clearing the app cache and logging in as a “new user”, the SHM and favourites list worked for approx 30 seconds before logging me back out again. I can log into the web ide o…

Yip, I reported but heard nothing back either. My app has magically let me back in this morning. Fingers crossed…

Seems like auto recovered, login today and successful

Looks like its working again for me too now.

I think I am experiencing this today…

HELP! Smartthings classic app logged me out and won't let me back in

Apps & Clients Android

jkp November 26, 2018, 6:38pm 4

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HELP! Smartthings classic app logged me out and won't let me back in

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