Hello! I’m new to SmartThings. I just got a SmartThings Hub v2 today. After setting up the device (plugging it in, signing up, creating a location and name for the hub, etc.) I’m having huge problems trying to add “a thing” to it. The app just sits there “Looking for devices” finding nothing.
I have 2 Philip Hue Lights with hub, 4 WeMo plugs, and 1 WeMo Light Switch. I also have a Harmony Hub and an Echo.
I was able to connect SmartThings with the Harmony Hub because it uses a cloud to cloud connection so I could link it manually. I haven’t tired linking my Echo to it, I wanted to get everything else on SmartThings first.
I have googled and searched high and low for a solution with no success.
I have tired power cycling the SmartThing Hub, Philip Hue Hub, my modem.
I have removed the hub/location from the app and then created a new location to start over and try again. There was problems when I was trying to create an account so I tired the setup process again.
I have 4 different times pressed the button on the back of the SmartThings hub in the pinhole to reset.
I have updated the firmware on the Philips Hub.
I have changed plugs, plugging in both SmartThings and Philips Hubs in different outlets.
I went into my phones settings and forced closed the SmartThings app a couple of times.
I’m at a lost here. Can anyone help me get SmartThings to detect my devices?