Hi, please forgive me if posting in wrong area - I’m new here
I currently have a Ct100 thermostat paired with a 2GIG Go-Control panel and setup to work via Alarm.com app,
I’m making the switch over to Smartthings but when I put thermostat in pairing mode I’m unable to see it via SmartThings. Is there a process needed to somehow reset and/or first unpair that device from my Go-Control panel?
Any and all ideas greatly appreciated folks!