Hi, please forgive me if posting in wrong area - I’m new here 
I currently have a Ct100 thermostat paired with a 2GIG Go-Control panel and setup to work via Alarm.com app,
I’m making the switch over to Smartthings but when I put thermostat in pairing mode I’m unable to see it via SmartThings. Is there a process needed to somehow reset and/or first unpair that device from my Go-Control panel?
Any and all ideas greatly appreciated folks!
Sorry for the delayed response. Didn’t notice your post on my new posts list. Yes you need to unpair the thermostat from your 2 gig panel. To do this you’ll most likely need the installer code. Then you’ll need to go to the z-wave toolbox. Choose remove a device. At some point you’ll see it tell you to press the button on the device. Go use the same sequence on the ct-100 as you do for pairing. The 2gig panel will tell you that it’s found a device to remove. Then you should be able to pair it to ST