New GoControl Thermostat won't pair

Devices & Integrations
1

Hi, I’m moving from Iris to Smartthings. I have an existing GoControl wave Thermostat I can’t get to pair. I see some postings about this working under “SmartThings” classic, but I can’t get it to work under the new IoS app. I’m new to Smartthings and not sure how to get this to work. thanks

2

did you exclude it first?

3

Yes, I excluded it using my IRIS app first. I think go into the new SmartThings app and click add device. I scroll through the list of manufacturers and this thermostat is not included anywhere. So, I click autodetect and put the Thermostat in paring mode, but the two can’t find each other. Stuck.

4

Try a general device exclusion from the ST app :slight_smile:

https://support.smartthings.com/hc/en-us/articles/200878314-How-to-exclude-Z-Wave-devices-in-SmartThings-Classic

5

thanks JKP. I’ll give that a shot tonight when I get home. Although I am using the new app, not the classic app. I’m assuming there is equivalent functionality somewhere.

6

yes, it is in the STSC app under the home hub in devices. Then click on the three dots in the upper right of the screen and select z-wave utilities

7

Got to work on it this weekend. I unpaired, excluded, did a full factory reset and still could not get Smart Things to recognize it. Got frustrated and went downstairs to work on moving over my Yale Smart lock. As I was doing this the thermostat magically appeared! Bizarre.

So now I can see it and do basic controls, but I don’t see anywhere that I can schedule temp changes - typical wake, away, home and sleep. Do you know where I would find this functionality? Another user suggested trying to find a new device handler.

8

Device handler does nothing for automations. If you’re using the Classic app, setup a Routine. If using the new app, add a custom automation. May even want to create a Scene that lumps thermostat, lights, etc. into one action and then use it in an automation.

9

Ok, I found automations and am experimenting. Looks like I can do it, but not a very user friendly interface. Is there not a generic Thermostat schedule feature in SmartThings? IRIS had this. Ecobee has it natively in their app and I would imagine most smart thermostat providers have this.