I have to admit that I am super disappointed in my SmartThings purchase so far… I was all excited to be able to connect things and have a smart home, yet NOTHING has worked right. I set up the Hub and then tried to install some light switches. I bought the Inovelli switches as those seemed to have s…

@a2pfunk are you in the UK / EU? If so a lot of us share your pain. The platform has gone tits up. A lot of people will unfortunately have bought Smartthings at the recent prices and must be massively disappointed. I’ve got a second hub I can do bugger all with. My first hub is working fine thankful…

I’m actually in the US… Although now you have me curious as to how it makes a difference.

For the sunset automation, have you set your location so the system knows what time zone you’re in?

Could the issues be because the OP is using both apps? I seem to recall from other posts here that using the SmartThings (Connect) app will cause issues in the SmartThings Classic app. I haven’t touched the new app so I have no experience.

In theory, if you created your account after May 2017, it shouldn’t matter which app you use.

[image] Automated_House: In theory, if you created your account after May 2017, it shouldn’t matter which app you use. To be date specific from the Account Migration Beta: [image] SmartThings/Samsung Account Migration Beta Who should sign up for this project? SmartThings users who signed…

@Automated_House , @WB70 Thanks for the clarification. I wasn’t sure.

Unfortunately you’ve come in right in the middle of a major transition that’s causing trouble for a fair number of existing users too. For now, just use the Classic app, and ignore the other one until you have to switch (they’ll send out notices) As for “3 way” there’s a ton of guides on how to rew…

The original SmartThings app was already on my phone (although I think under a different name until the app updated). I am guessing my account was created a few years back when I made a Samsung account for the phone. I just downloaded the Classic app in the last two weeks. Should I delete the SmartT…

If it was me, I would only use the classic app. I don’t know if it’s necessary to delete the other app but I wouldn’t use it. Did you get any of your lights working correctly yet? If not, why don’t you post how you have them set up. Which smart app, etc. Screen shots? Maybe one of us might be…

Help! I can't seem to get ANYTHING to work right

Devices & Integrations

WB70 March 27, 2018, 3:43pm 7

To be date specific from the Account Migration Beta:

Translated the other way, anyone who created an account on or after May 4th, 2017 would have a Samsung account and therefore, technically be able to use both applications.

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Help! I can't seem to get ANYTHING to work right

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