I have to admit that I am super disappointed in my SmartThings purchase so far… I was all excited to be able to connect things and have a smart home, yet NOTHING has worked right. I set up the Hub and then tried to install some light switches. I bought the Inovelli switches as those seemed to have some of the best reviews. First project: a three-way dimmer switch. After several hours of trying everything I could, I cannot get the 3-way switch to work properly. If the other slave switch is turned off, then the smart switch doesn’t work. Whatever, I have an electrician coming to try to get those wired right.
So I moved on to a simple on/off switch for my outdoor lighting. I was able to get this installed ok. I can turn it on and off from the app. Yay. So I have tried for several days now to get it to turn on at sunset and off at sunrise. No luck. One day it turned on, but never off. Last night it never turned on. I tried removing the automation and redoing it. Half the time I get all the way through setting it up and then get “cannot connect to server” errors. Other times it says it is programmed and yet, still no lights on at night.
I swear everything I have tried to do has been a frustrating experience. I will install a new switch add it with the app once it is recognized and then immediately when I try to operate the switch through the app it says it can’t connect. Like 2 seconds later. It adds it, but then can’t find it???
And then there is the confusion with the apps themselves. When I set up the Hub I started using the SmartThings app on my Samsung phone (yay, how convenient…). Then when I tried to troubleshoot, I couldn’t figure out why none of my screens or menus matched what I found online. Then I figured out I needed to download the SmartThings CLASSIC app. Why are there two apps? It seems like I need to use both of them depending on what I want to do… One doesn’t have sunset as an option for automations… one only connects half the time.
Then when I try to look for solutions online, everything seems to involve all kinds of code and programming. What am I missing here? This has been so incredibly frustrating and I just want to throw all this stuff away and be Amish.