After about 20 hours of trying to figure this out by searching this forum, I’m about to give up. I installed two GE Dimmers (12729). One was a stand-alone and the other has an add-on switch. The two dimmers are set up in the same box with one other switch. All are connected to the neutral wires …

try only adding one back at a time. run z-wave repair after adding. if after adding one and z-wave repair runs successfully, try adding the other. if the first one fails, remove it and add the other.

Delay/multiple attempts to pair = same issue I experienced with 4 newly added power switches over the last few days. The other 6 paired in weeks prior I didn’t want to scream at. LOL. And like you, I Included, Excluded, took multiple factory reset thinking I didn’t RTFM or follow the process. Nope.…

When in doubt. Remove the batteries and unplug the hub for a couple of minutes. See if that helped.

Pure comedy… I decided to test to see if the issue was resolved. Nope. Here is my test as of 5 minutes ago, which abruptly ended due to the device going “Unavailable”. Mind you, in weeks prior, I could toggle OCD style back and forth and the SAME switch would go on and off with in 3-8 seconds consi…

Not sure about about OP, but for me… Tried Repair Z-Wave from IDE - No dice (I didn’t even see in the IDE logs where repair completed) Tried battery removal, unplug and hard boot - No dice –I didn’t wait several minutes. I know some electronics can keep residual energy in capacitors, etc., but doe…

[image] BRB01: Tried to reboot hub from IDE - That worked, but no dice on original issue (responsiveness, and status) As for responsive. It’s a dimmer so it’s won’t be instant like a switch.

I hear ya, I guess the moral here is… Did the intended action happen with the expected time frame? Fill in the intended action and time frame with your expectations. ;). Does it dim at all? Or does it just ignore you? lol. :slight_smile:

I tried running repair z-wave after adding only one and it just keeps swirling and will not complete like before. I tried it with both of them. I’ve done multiple hard resets of the hub. I’ll try leaving it unplugged for a while.

odd that two new dimmers are not working. You may want to check your wiring. contact support… https://support.smartthings.com/hc/en-us

Same thing here. “Repair Z-Wave” seems like snake oil. Doesn’t even show up in the IDE logs as completing. I think you can do the same via the app, but more info in the IDE… https://graph-na02-useast1.api.smartthings.com/ If you go into the IDE below…My Hubs --> View Utilities --> Repair Z-Wave N…

HELP! I Can Connect GE Dimmer to ST But Can't Control It

Devices & Integrations

JDRoberts January 4, 2018, 5:08pm 30

Right now it’s pretty much impossible to troubleshoot anything because they’re having major platform problems.

So until that settles down there’s no way to know what’s going on.

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HELP! I Can Connect GE Dimmer to ST But Can't Control It

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