I recently purchased 3 x Fibaro UBS, and I am finding it impossible to pair them to ST. I have already tried the following with no success:
-“Add Device” through the ST app as I have done with the other 89 z wave devices in my house
- Factory Reset
- Excluding the device
- Moved the UBS very close to my hub
- I have supplied both 12v and 24v to the UBS (just to check)
I also contacted Fibaro support by phone and they told me that since i have tried all of the above, it might be a problem with the default DTH of the ST hub?
Just in case it makes a difference, I have the UBS behind a button/switch as a “push to exit” button to open the front sliding gate of my house. The physical button is working fine when connected to the UBS.
Does anybody have any advise?