Pretty sure they don’t.
Same problem here. I returned it, and ordered a new one. The replacement worked immediately. on home depots website, many reviewers had the same problem and did the same thing.
Update. I have tried all the above steps. Still won’t work well with Alexa. Turning the fan light on and off works 90%of the times I ask Alexa to do it, as well as turning the fan off. But for fan speeds regardless of what speed I say it turns on the last speed the fan was at, and only responds half the time or less. Very frustrating. And this goes for both of my fans, kitchen and bedroom. This is also NOT something that has been happening from the beginning
I bought the black version from the replacement service and the white version from HD. I’ve been able to put the white version into pairing mode a single time. Since then I’m simply unable to reset these.
Should not be this hard. On the verge of tossing them out the window.
Okay so I did all the above instructions and it is still not functioning properly. I cant turn off the fan speeds. Unless I can remember which one was selected. Before I could simply say turn off Bedroom Fan and the fan would stop spinning. Now that there is no parent it won’t do it. So I had an idea to create an automation in ST called “Bedroom Fan off” and then selected all fan speeds as the switches to turn off with the automation. This way no matter what speed I was running I could simply shit the fan off (don’t have to guess if the wifeys last setting was med or med-hi) it would shit the fan off regardless. I’m happy to say this actually works. I now have all control, by voice, through Alexa, for all my fans capabilities. I also did the same settings and automation for my kitchen Fan and it’s working well. I’ll update if something fails, but I’m hoping it will continue to work. Thanks to everyone who responded to my questions and helped me get to this point.
Back in stock; just bought two.
UPDATE: [Installed it and everything went well](Sharing a success story: Successful Hampton Bay Ceiling Fan Installation)
That monster thread confuses me.
I have a Hampton bay fan with remote control.
The electrician installed a dumb stack switch on wall to control. Top toggle controls fan (on/off only), the remote controls fan speed. The bottom toggle controls the lights on/off, the remote light button is disabled, since the wall switch & fan is wired to have only wall switch control the Light.
So if I buy this zigbee fan controller, I have no idea where to begin.
I pulled the trigger & ordered… this should be fun, I’ll be back here if I get stuck. Thx in advance
If your fan is not in the same room and close to your hub you might want to order a zigbee repeater if you don’t already have one. It will save you a lot of headaches.
Sylvania Zigbee plug is only $15 right now.
Some version seem to repeat, others might not?
Interesting. I just received 2 in the new Smart+ packaging. I’ll double check when I get home.
I had the same recollection and checked that conversation after reading @bradlee_s post; it looks like the conclusion was that they both repeat but Xiaomi devices are a pain.
I have ST smart plug, that I believe is a repeater
My fan originally came with 3 speeds, as you know my original remote buttons were wrong, when pressed (meduim was high & high was actually med).
The new remote has 4 speeds (fan only originally came with low, med, high), so that already isn’t adding up…
Finalized setup, pairing was super easy! Added the 3 device handlers & done.
Final result is that I low is low, meduim is medium, medium-High is HIGH, & high is medium! Ughh why??!
Lastly I went to Alexa added ONLY the “medium-high (actually HIGH)” & Light… renamed them to “fan” & light”. So by voice it will work great… but it shows up on ST as medium-high & the remote will always require bunch of presses to get to the right fan setting, Sadly the remote doesn’t have a single fan on/of button.
I used the KOF device handlers… but my fan originally has 3 speeds & as you can see on my post above this one… I’m Running into issues with 4 speed setup… do you have a handler that could help me with my issue?
@dalec isn’t around much these days, I think he’s moved on from ST. In any case, there’s only one handler and it works pretty well so the issue is likely specific to your setup.
The number of speeds each controller has shouldn’t matter, and anything that was odd about your old controller shouldn’t affect this controller since you’ve removed that one. You set the pull chain on your fan to the highest speed (or the highest speed you want to use), and the controller adjusts the frequency of the AC voltage it’s supplying in order to control the motor speed. This is how the number of speeds can be different with a new controller, it just adds an extra frequency option in between medium and high. If your fan speeds are out of sequence that seems pretty unusual and it’s not obvious to me what would cause that.
If this is truly the case (and can’t be corrected) probably the only solution available is to modify the device handler to swap the speeds around.
Hi mark, my fan doesn’t have pull chains, speed are only controlled using remote. speeds where out of sequence with my old reciever/remote…as well, as mentioned.
When I setup new zigbee reciever/remote… using my old remote I set the speed to high (by pressing the medium button!)… then I cut power & installed new receiver.
So if both receivers (old one & new one) are mixing up medium with high… could we then assume the Fan itself is the problem?? Could somehow the internal fan motor be messed up?
This is beyond my area of comfort, I have no idea why both the new and old controllers would run the speed incorrectly. I guess it could be something unusual about how the motor is constructed but I can’t answer with any confidence. Sorry…
I got the same response from Hampton bay tech support today.
Just now I added the wall mounted 3 speed control… that remote is also wacky with my fan… low is medium, medium is high, & high is medium!
Unreal I’m the only person on planet earth with this issue. Guess I should feel special.
Tech support said issue could only be with the receiver, since it’s the only thing that controls fan speed, because my fan wasn’t designed with pull chains. But I’ve tried 2 receivers & 3 remotes now… same issue.
Only thing i could try is getting a fan with pull chains to see if the remotes magically control fan speeds in correct sequence.