Tonight Google Home suddenly can’t connect to SmartThings. When I ask it to do anythinyg it says: Sorry, I couldn’t reach SmartThings." Similar message w/the one Wemo switch I have. Smarthings is up and running and fully`controllable from the app. Nothing has changed recently on my network or Sma…

Thanks for your message. Resyncing didn’t work it said “something went wrong when sinking smart things.”. Now it’s saying: “Sorry it looks like smart things is unavailable now” when I ask you it turn on lights or do something. I’ll send you the PM.

Short update as it seems to be working now. Go to Google home, tap +, tap set up device, tap “have something already set up”, click on smartthings and relink your account. Afterwards, wait 30 seconds, and tell Google “please sync my devices”

If what you’re saying is the actual problem, it could be that the hub firmware update that was just released is what changed. Looks like I got the new firmware update today. See below. That coincides with the Google Home SmartThings control being broken. [Screenshot_20200506-230707_SmartThings]

Most probably it was a syncing issue after the update between smartthings and Google home. I’ll monitor the behavior and I will reply in a few days. Funny thing is, that after my hub updated a few days ago, and I already did the process above, but it didn’t work then. Also, I’m a cloud technical e…

[image] nervoz: Go to Google home, tap +, tap set up device, tap “have something already set up”, click on smartthings and relink your account. I did above: Things are working again, though all of my devices are dupilcated - I have them all assigned to rooms in GH, and also a duplicate set o…

Updated info - I do have dupes. But it looks like just for a few Hue lights. When I ask GH to turn something on or off, it says “turning two lights on/off.” @Lars - should the reconnect option remove my dupes?

Absolutely worked for me! Thanks

I am getting the same error when I speak Smarthings instructions to my Google Home Speaker, although things work fine when I speak instructions for my Harmony. I am able to control devices through the Smarthings applications as well as the Google Home application. The Smarthings hub is at firmware…

Is anyone else still having this issue? I just bought a Samsung TV, but I cannot connect SmartThings to the Google Home app, and I’d really love to be able to do that. I have never been able to connect the account. I go through the connection process, and then I get the “Could not reach SmartThin…

Google Home error: "Sorry, I couldn't reach SmartThings"

Devices & Integrations Connected Things

Lars May 7, 2020, 2:54pm 11

See Updates to Google integration for more info.

Topic		Replies	Views
Google Assistant not linking to SmartThings August 26th 2026 Devices & Integrations	12	358	August 26, 2026
Google Home won't connect to Smartthings Apps & Clients ios	37	17821	October 25, 2021
Sorry, it looks like SmartThings is unavailable right now / 2022 General Discussion	16	4298	October 25, 2023
Google Home suddenly can't control anything Devices & Integrations	8	12268	May 21, 2017
Unable to link SmartThings with Google Home Connected Things googlehome	2	202	November 24, 2025

Google Home error: "Sorry, I couldn't reach SmartThings"

Related topics