GoControl Motion/Temp Sensor paired to broken zwave hub. How to unpair?

Devices & Integrations
1

I got my new SmartThings v2 hub today to replace a bricked zwave hub. However, I have 5 of the goControl motion sensors that were paired to the dead hub. Are they lost forever, or is there some way to force them to reset?

Thanks,
Jon

2

Per the specification, any Z wave controller can issue a “general exclusion” and when you then physically manipulate the end device in some way, typically with a button press, that end device will then reset itself and be ready to pair to a new controller.

So the new hub can issue the general exclusion, this was intentionally designed to address the issue of missing or failed controllers. :sunglasses:

You’ll need to check the user manual for the specific sensor model that you have to see what you need to do with the device to accept the exclusion.

https://support.smartthings.com/hc/en-us/articles/200878314-How-to-exclude-Z-Wave-devices

3

Thank you! That makes sense. I’ll go from there.

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