(Apparently there is a limit to the number of posts I can “like” 
in a day???), well, WTF? FTW? +1
Products are in the pipeline from other companies (and, hopefully, SmartThings) that will put intelligence in the Hub (making it an intelligent Zigbee/Z-Wave/BLE to IP/WiFi bridge…) that will not depend on internet/cloud connectivity to function. Rough examples, perhaps: ALYT, Webee, WigWag, …
Definitely don’t blame Support … they can’t be faulted for engineering, design, or operations faults; except to pass the message along, which, I hope is appreciated by the ST team.
Swear! I have been defending ST like crazy as the WAF is dipping really low since these outages. I have three thermostats to change before the winter kicks in here in the north east!
Not blaming. Just venting for the absence of resolution from the engineering side and the failure of the information flow. I am actually for ST from day one. They offer us tinkerers a way to get creative. Just these resent outages.
Hope everything gets cleared up by Halloween because I have a lot of props depending on it!
Topic is private?
Same here. I do admit that ST has been one constructive hobby for me since I joined the community and has kept me out of trouble!
Here here!!! Mostly out of trouble.
http://status.smartthings.com/ says all is well… I beg to differ. Lot’s of red banners saying no data connection. When it does load, it tells me all 38 of my devices are not configured.
I’m seeing the same thing. The status site says everything is operational. However, the iOS app Dashboard is unresponsive with tons of flash messages with connection errors.
At least I got the down notifications just 5 minutes back!
I was thinking about buying another smoke detector tonight but at this rate, the system might not be operational long enough for me to connect it.
@ben @mager @Tyler @urman and the rest of the STs team.
I know you all are working very hard to resolve these issues for us, and at this point we have to realize some of this is out of your control. Thank you for working diligently to resolve these issues. You’re work does not go unnoticed. Praying for all of the SmartThings team. God gives many trials, and although we never want any of them there is never one we aren’t thankful we’ve had.
God bless you all!
Just left home couple of minutes back for a doctors appt. I am still supposed to be home… No mode change… Motion sensor stuck… Door Multi sensor stuck at open…
This is the time to test Alex’s Web Dashboard! May be that’s our fallback strategy!
I have a Honeywell wifi thermostat, tried changing the temperature while at home with the phone app, it appeared it worked via the app, but nothing happened on the thermostat. Long story short Honeywell servers were down today also, major difference? At least I get notified when Smartthings goes down, Honeywell? Nothing, I had to call support… Brovo to Smartthings for at least letting us know via email when things are down.
Amen! STs is way ahead of the curve on this stuff! Most companies try to hide it.
That’s why we are with ST. Right? I do appreciate what @ben and these guys are doing. But there is something somewhere going majorly wrong. Would hate to see these innovative and helpful guys fail! For their and our sake, u hope they succeed in getting this issue resolved.