Anyone have this. I try and replace it and it won’t recognize it. I force delete it and try and add it and nothing. This is the first time I had this. The switch still works fine is it possible the zwave part went out?
I have an average one GE drop off the network every 2 months. You have to do a z-wave exclusion for the switch first. Then do a replace in the app. Quite a nice and easy process but not obvious in the provided steps in the app. Don’t replace without exclusion. It won’t work. Force delete will delete the switch but it’s a painful process with all the smartapps with the switch.
Since you have done it can you let me know if I am doing it right? Its just put in exclusion mode and press up right? Because that is what I did and nothing it won’t exclude or anything.
GE switches have a known issue where the Z wave can go wonky. The first thing to try is to reset at the circuit breaker, not at the airgap switch. That will solve it for a lot of cases, although obviously it’s annoying.
I will try that when I get home. I did not think of that and its easy as mine are labeled and it happens to be in the master bedroom so not to troublesome.
No guarantees, but like you say, it’s easy, so it’s worth a try.
It worked thank you!!!
I like to think of this like rebooting your computer when it gets wonky that it’s time to try a reboot of your smartthings device. This is good troubleshooting advice for any of your devices not just GE to totally remove power temporarily. I just had to do it by unplugging power to my SmartCam and also had to “reboot” one of my motion sensors by removing/replacing the battery recently. It certainly worth a shot since it’s an easy first step before digging deeper into the other troubleshooting steps.