I saw a few others state they had issues with devices since the outage, but their issues seemed to be resolved. However, mine will not work.
Quick summary, I have the GE 12727 switch and an add-on switch controlling some lights. They have worked flawlessly for months, so improper wiring is not the issue. But after the outage a few days ago they have not been working. First, the switch will turn on/off the lights manually, but it will not respond to SmartThings. Then they stopped working altogether, i.e. manual switching does nothing. I have tried the exclusion method, I tried resetting the switch, and then I did a forceful removal of the device. SmartThings would not detect it to add it again. So, last night I did a reboot of the hub, and it worked! I was able to add the switch back into SmartThings and have it work through manual, SmartThings app, and Alexa. Great, right?
Woke up this morning and it is back to not working. Not even with manual switching. I have only had this for about 4 months, so it is within its warranty. But I’d prefer to be able to fix this, rather than wait for replacements and redo wiring. Any suggestions?