Garage Door Opener is non-responsive with status stuck on "Opening"

Devices & Integrations
1

Hi,

I’ve got a Linear GoControl Garage Door Opener that has been working fine for a while now. This past weekend I went to close it through my smartthings app and saw that it was stuck on “opening”. I can use it with the physical garage door button but going through the app is non-responsive. I tried my wife’s phone and it’s the same thing.

Looking at the ide page it shows that it is online and here is the current state:

  • contact: open
  • door: opening
  • checkInterval: 1920

I’m not sure what the problem is and I’m looking for suggestions. TIA

2

unplug it and plug back in. It should go to unknown and then cycle the door to get it synced back up.

1 Like
3

That worked! Thanks.

4

I have the identical problem, but the fix didn’t work for me. Any other ideas short of deleting the device and recreating it?

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5

Try changing it to the default device handler.

6

I had the same issue with Iris opener over the weekend. Finally changed the battery in the tilt sensor, even though status showed battery OK, and re-paired the opener. Status went to unknown for less that a minute, then to closed and has been working fine since then.

7

For me, power cycling the garage door sensor worked. You could try that and also re-searching for it in case that helps, too.

8

Re-pairing the sensor finally fixed the problem. Now I have to put back all its connections to smart apps. Sigh… Makes me wish I did more documenting setup.

1 Like