Errors Galore - can't remove anything

So my hub died and I was issued a new one. On top of that, I moved house, so as it stands:

All my devices are assigned to my old hub
My old hub is assigned to my old location

If I try to delete the location, I get:

Error
500: Internal Server Error
URI
/location/list
Reference Id
7babe6b3-e7ca-4664-8d8e-4ba2a6e7519e
Date
Thu Nov 12 16:24:55 UTC 2015

If I try to delete the Hub, I get:

Error
500: Internal Server Error
URI
/hub/list
Reference Id
a48fd0f6-dc66-4b71-b247-3d76c4f53eae
Date
Thu Nov 12 16:25:28 UTC 2015

If I try to delete, uninstall or remove anything in the app, I get “Unexpected Error” and if I try to remove a device online I get:

Cannot get property ‘heroDeviceId’ on null object

So far, SmartThings is being incredibly Dumb, and I can’t do anything. At the moment, I am glad I didn’t pay for this as it’s just a nightmare.

Any ideas?

Definitely reach out to support. They can get you sorted out in a jif